We are full service, general practice, surgery, and walk-in only practice. This means that when your pet is sick, come in! No appointment is needed. When you need vaccines, maintenance, or preventative care, come in and our nurse expediting team will work very quickly to get your needs met and moved through the process.
We are very busy practice, so this means that on the busiest days depending on case load, you may experience a 1-2+ hour wait in order to see a doctor. All we ask is patience as our team is working very diligently to give the appropriate necessary time needed to each patient.
Once a year, we recommend you take your pet in for a check-up. This will include a full physical exam, and may include teeth and gum cleaning if needed. Dr. Danny R. Henry, Dr. Graham N. DiPinto or Dr. Hope Lucas will check the health of your pet from head to tail. This includes and in-depth look into your pet's oral, nasal, ocular, cardiovascular, lymph, orthopedic and neurologic systems.
Bring in any medical history you have of your pet when you come to our vet clinic. It's best to keep a journal of your pet's health throughout his or her life, including behavioral shifts. If you have something like this, share it with our team. If not, let us know everything that you think will be important. Drs. Henry, DiPinto, or Lucas can still work with whatever information you have. We ask that you arrive at least 1 hour PRIOR to our closing times to better assist all clients in a timely manner. In cases of high volume times, we may choose a "cut-off" time to cease seeing patients due to case overload. In the event this happens, we encourage people to please be patient and seek care at one of our partnering emergency (see list below) hospitals that see patients 24 hours a day.
In some circumstances, Drs. Henry, DiPinto, or Lucas will refer you to a specialist who has advanced expertise and residency training in areas such as internal medicine, radiology, cardiology, critical care, neurology, ophthalmology, or surgery. Our referral specialist partners are Eastern Carolina Veterinary Referral in Wilmington, NC, BluePearl Specialty and Pet Emergency Hospital (formerly VSH Cary) in Cary, NC or C.A.R.E. Charlotte for our most serious of cases. All 3 hospitals offer excellent, world-renowned and compassionate specialty care.